I made my husband proud

The prior authorization for the MRI was requested one week ago yesterday and still hasn't been approved. So I talked to my Human Resources lady here at work and she called our company's insurance broker. She put me on the phone with our representative and I explained my situation. The woman on the phone, Lisa, was very helpful, she emailed me a release form to fill out allowing her to speak on my behalf. I completed the form and faxed it back to her. Now she is going to contact our insurance company for me and try to expidite the process. My husband was very impressed.